Some of the food is frozen.
But some dishes are made fresh.
The secret to the breadsticks is...
Some items are way more popular than others.
They actually don't microwave their food.
There's a policy on how many breadsticks you get.
They're willing to share the recipe for the Alfredo sauce.
The pasta is not cooked to-order.
They really do send chefs to Italy.
They take food safety seriously.
They get annoyed with the unlimited soup and salad.
They don't salt their pasta water.
There's a way to bring breadsticks home with you.
They know when people are trying to scam them.
The Pasta Pass isn't always a good deal.
They don't reuse old breadsticks.
They donate unused food.
You may be able to order off-menu items.